Using the Feedback Tool
For projects such as: web development, product packaging design, print media and etc.
Find out how revision works at MissYano
It's important to have a clear understanding of how revisions work when working with a freelancer. Simply assuming and not comprehending the revision process can lead to a frustrating journey.
When clients ask about the number of revisions included in a package, it gives the impression that errors are expected and the package includes a certain number of allowed mistakes. Why would I want to provide my service with errors? I encountered clients that kept changing their minds, and each time they did, they weren't properly screened and disagreed that it shouldn't count as a revision round it was simply a little modification. My time management suffers as a result.
Reasons why number of revision rounds are not included/unlimited.
- Revisions are different in duration and complexity.
- Avoid having changes that were not well-considered.
- Being fair. If the mistake was on my end, it's on me; free of charge while mistakes due to incorrect material or instructions are billed hourly.
- For efficiency. Here is something that you might not consider ahead of time, but your designer surely will: a landing page for RM2,000 (for example) may seem like a fair price for both parties, but if that page takes 1,000 drafts, then it might not be such a profitable use of your designer’s time, after all. To avoid this circumstance, it's important to make sure you have the right type of information collected for the designer prior to starting the project.
Debunking Common Misconceptions
Myth #1: I can use revision phase to change however I want to.
Fact: If you can make any changes you want, your goal and purpose for the project will be completely meaningless, unless the changes are in line with the project's goals. All request will be evaluated to be approve or decline by us.
Myth #2: I can request for unlimited revisions.
Fact: We are not running a charity so any changes / additions not due to the fault of designer will be billed to the Client as an additional and separate charge.
Myth #3: Revisions don't change deadline.
Fact: The deadline changes with every revision.
The following is a guide for clients on how to provide designers with constructive feedback that will help them understand their demands better, decrease the number of errors caused by miscommunication, and save you both time and money.
Any change request must be done with the feedback tool.
Well-documented and easy to reference changes.
Give a constructive feedback with a reason to support your change request.
For example, if you give feedback about a specific part of a project that you feel isn't working, you should be ready to explain why you think it isn't working.
Broad feedback such as, "I don't like the color you chose," is not helpful. On the other hand, if you share, "I don't like the color you chose, because it's not accessible," then you're explaining your reasoning and providing the designer an actionable improvement.
You should describe problems with the design, not offer solutions.
Provide an opportunity for your designer to take your feedback, process it, and come up with a better solutions to the problems.