Client Guide

How Does Revision Work?

Handbook Web Revision

Table of Contents

Introduction: What is the website revision phase?

Website revision phase is when a design is ready for client's feedback. Revisions are done by improving on the prior design to come closer to the final design rather than introducing something new. This feedback must contain specific points as to how and where exactly does your design fail to meet mutually agreed-upon expectations and business goals; all of the feedback should be sent in one submission.

What to take notefor revision phase.

  1. When the designer informs you that the design is finished and ready for approval.
  2. You would check over design and submit all feedback all at once.
  3. Your feedback must contain specific points as to how and where exactly does your design fail to meet mutually agreed-upon expectations and business goals.
  4. Requests that are confusing, vague, or lack required assets and information will not be assigned.
  5. All changes or additions not due to the fault of the designer or designer's representative should be billed to the client as an additional and separate change.
  6. Your feedback will be evaluated, and you will be notified whether the correction can be implemented.

Minor Revision

  1. Minor change text attributes: font size and style.
  2. Revision to change color is not applicable as it will follow brand identity color scheme.
  3. Additional lines of text that don’t require a complete re-layout to add.
  4. Windows and Orphans: Among the methods for eliminating widows are: Forcing an early page break, resulting in a shorter page; Changing the leading, the gap between lines of text (though carding or feathering is normally discouraged); Changing the word spacing to make “tighter” or “looser” paragraphs; Changing the hyphenation in the paragraph; Changing the margins of the page; Subtle scaling of the page, while excessive non-uniform scaling might distort the lettering dramatically; Reduce the number of words tracked.

Major Revision

All changes or additions not due to the fault of the designer or designer's representative should be billed to the client as an additional and separate change. This includes: 

  1. Making changes that modify the page layout position and structure, as well as big changes in content (more than 100words) caused by client error, such as spelling, grammar, and paragraph structure, that are not the Designer’s responsibility.
  2. Changing elements that were not supplied before the development phase began.

Debunking Common Misconceptions About Revisions

Myth #1:
I can use revision phase to change however I want to.

Fact: If you can make any changes you want, your goal and purpose for the project will be completely meaningless, unless the changes are in line with the project's goals. All request will be evaluated to be approve or decline by us.

 

Myth #2:
I can request for unlimited revisions.

Fact: You get (2) two free minor revisions but any changes / additions not due to the fault of designer will be billed to the Client as an additional and separate charge.

 

Myth #3:
Revisions can be done ASAP.

Fact: The project brief will include a schedule for receiving comments and completing revisions. A rush fee is available if you require revisions immediately regardless.

The Revision Process

Tip: Give a constructive feedback

Give a reason to support your feedback. For example, if you give feedback about a specific part of a project that you feel isn't working, you should be ready to explain why you think it isn't working.

Broad feedback such as, "I don't like the color you chose," is not helpful. On the other hand, if you share, "I don't like the color you chose, because it's not accessible," then you're explaining your reasoning and providing the designer an actionable improvement.

Third, you should describe problems with the design, not offer solutions. Provide an opportunity for your designer to take your feedback, process it, and come up with a better solutions to the problems.

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When the design is ready, a link will be sent to the client.

The round of revision won't start until either the (5) five days are up or all of the feedback has been provided, whichever comes first.

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Provide feedback using the feedback tool

Please note that in order to maintain efficiency, we can only consider feedback submitted through the feedback tool.

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Approve the designs

Track, compare versions and approve.

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