A refund will be given if:

1. You overpay and notify us within 24 hours.
2. Plugins that have not been downloaded, used, or installed.
3. Design work has not begun or been given a draft.

A refund will NOT be given if:

1. A draft has been shown, and the design process has already begun, which includes preliminary research and planning.
2. You don’t want it after you’ve downloaded/received the design/plugin file.
3. You didn’t like the design/plugin or you think the deliverables are of poor quality.
4. You simply change your mind.
5. You purchased an item by mistake, but you have downloaded it.
6. You do not have sufficient expertise to use the plugin.
7. You claim to be entitled to a refund, but you do not provide enough information to support your claim.
8. Domain registration/renewal.
9. Web hosting service/renewal fees.
10. Any applicable setup fees
11. Any problems resulting from client modifications

Please refer to Envato Market Refund Rules for more information on Third-Party purchase of themes/plugins/tools

MissYano may, at its sole discretion, refund any amounts deemed necessary or advisable, and reserves the right to reject any cancellation or refund deemed unsuitable or unreasonable.

How refunds are handled

1. Refunds can only be sent back to the original payment method used in a charge. You can’t send a refund to a different destination, such as another card or bank account.
2. The payment processing fees from the original charge are not returned.