Troubleshooting

How to Whitelist Email at Cpanel

Table of Contents

When do you need to whitelist an email manually?

When your email server automatically blocks an email from a verified sender.

How to whitelist an email?

Login to your cPanel, go to (Email) – (Spam Filters)

 

whitelisting email at cpanel

Then select (Show Additional Configurations) – (Edit Spam Whitelist Settings)

whitelisting email at cpanel settings

Whitelisting email addresses should be inserted as follows:

  • user@company.com — To whitelist a single email address.
  • *@company.com — To whitelist all of the addresses at company.com.
  • ?ser@company.com — To whitelist a single character in an address at company.com (i.e., user@company.com, but not theuser@company.com).

 

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